Frequently Asked Questions
Do I need an appointment?
Yes, office calls are arranged in advance by appointment, please call our main number (732) 269-0003 to speak with us to arrange a time. If however your pet is acutely ill or you have an emergency, no appointment is necessary and we can provide first line emergency care within hospital hours. For outside hospital hours please see below. Please note that all emergencies are triaged upon arrival and may take priority over non-emergency appointments if necessary to ensure that they get the medical attention they need. This may sometimes result in a short wait and we appreciate your understanding!
How often should my pet see a veterinarian?
Not unlike yourself, your pet should have preventative care. A yearly check up is recommended for young and middle aged animals even if they seem healthy- this usually coincides well with your pet's annual vaccinations! For older animals twice yearly checkups may be recommended and routine blood tests may be advised to look for common age related conditions that may be diagnosed before they impact on your pet's quality of life.
What if my pet needs veterinary care out of business hours?
If we are closed, we recommend the following places that are open 24/7 and will see your pet without an appointment:
* Garden State Veterinary Specialists 1 Pine Street, Tinton Falls NJ 07753 (732) 922-0011
* Red Bank Veterinary Hospital 197 Hance Ave, Tinton Falls NJ 07724 (732) 747-3636
* NorthStar Vets: 315 Robbinsville Allentown Rd, Robbinsville Twp, NJ 08691. (609) 259-8300
What payment forms do you accept?
We accept cash, check, credit/debit cards, and Care Credit. We accept all major credit cards. Please note that payment is expected at the time of your appointment. We do not offer payment plans.
How do I get medication refills for my pet?
Please contact us on our main number (732) 269-0003 with the details of your pet's medication. Please note that most prescription medications require that your animal is seen and assessed by the veterinarian on a regular basis, usually at their yearly checkups, but for some medications more frequent monitoring is required. Some also require routine blood tests and other procedures to make sure your animal is doing well on the medication before it can be prescribed again.